We operate a 24 hour emergency service
Woodbridge: 01394 380083 Felixstowe: 01394 284554 Rendlesham: 01394 420964 Ipswich: 01473 274040
We operate a 24 hour emergency service
Woodbridge: 01394 380083
Felixstowe: 01394 284554
Rendlesham: 01394 420964
Ipswich: 01473 274040

Meet the Team

Alison Wilkins

Business/Practice Manager

Alison joined Ryder-Davies & Partners in 2015, following a long career in the Dental profession. Previously to this she worked within GP practice so has many years’ experience working within the healthcare and HR management sector. While her children were growing up, they had horses and enjoyed pony club and competing. However, once her daughter went off to University, she decided it was time to change one type of horse power for another and now enjoys sunny weekends and holidays motor biking with her husband. Alison still has a variety of animals at home, which include her Labrador Bella, a Border Terrier Poppy, plus a menagerie of chickens.

Mandi Goddard

Deputy Practice Manager

Mandi joined Ryder-Davies & Partners in 2006 as a Saturday girl in Felixstowe. She then increased her hours to begin working as a general assistant and qualified as a Suitably Qualified Person (SQP) in 2013.

Mandi left the Felixstowe branch in 2017 for a short break and is now back at our Woodbridge surgery as our Deputy Practice Manager.

She is owned by 3 rescue cats. One of which, Carlos can often be seen on our YouTube videos.

Matthew Deans

Finance & Payroll Manager

Matthew recently joined the Practice as Finance & Payroll Manager following seven years working in a similar role within the waste industry. He is AAT qualified with many years’ experience of working in finance and accounting.  He has a good head for numbers and enjoys the challenge of reconciling accounts.

He is passionate about the Suffolk coast and loves living in the area. He is often out in the field looking for and studying the wildlife of the area. He has a particular interest in bird-watching and is a committee member of the Suffolk Ornithologists’ Group – involved in the conservation of birdlife in the county – Barn Owls and Swifts amongst other species.

Elected a member of the Royal Entomological Society some years ago, Matthew undertakes surveys of insects (particularly moths) during the summer months at various localities in Suffolk. He often records moth species new to Suffolk and on one occasion new to Great Britain which was really special.

He also loves antiques, fine art, attending auctions, travelling, photography, drinking local ales, going out for meals and socialising with friends.


Fiona Hill

Office Manager at Woodbridge Surgery


Fiona joined the practice in 2015 with a long and varied career in the veterinary industry, originally working as an equine theatre nurse before moving into small animal and wildlife nursing then finally on to office management. At home husband James and children, along with a variety of pets (particularly the feathered sort) keep her busy. Other interests include cooking, painting and walking the Labrador ‘Breeze’ and Border terrier ‘Tarn’.


Rebecca Smith

Head Receptionist at Woodbridge Surgery

Rebecca joined the Woodbridge reception team full time in December 2016. She is the proud owner of a British Blue cat called Pudding. She also owns a Netherland Dwarf rabbit aptly named Princess Snowdrop by the nurses who rescued her. In her spare time she enjoys crocheting and baking.


Debra Filby

Deputy Head Receptionist at Woodbridge Surgery

Debra is our deputy head receptionist at the Woodbridge surgery. She started with us in the summer of 2010.

Debra had worked with animals in various different jobs before then and studied animal care at Otley College from 1999-2001.

She has a keen interest in most animals, but has a particular interest in tortoises and has 8 of her own as well as a miniature poodle, Jack Russell/poodle/Lhasa Apso cross, 3 fat tailed geckos, 2 guinea pigs, 1 dwarf lop rabbit and fish! They take up most of her spare time!


Sophie Wood

Receptionist at Woodbridge Surgery

Sophie joined the Reception team at Woodbridge in 2019.  She has worked in Customer Services since the age of 13, and is a real people person.

Sophie grew up in a small village and has been lucky to be around various animals for all of her life, from cats to horses.

Sophie currently has 2 dogs and 2 cats which take up a lot of her spare time.

Carrie Eve

Receptionist at Woodbridge Surgery

Carrie joined the reception team in February 2020, previously a teaching assistant and events manager. She currently has 4 horses and is a keen event and dressage rider competing up and down the country on a regular basis. Carrie has had all her animals registered at the surgery for many years and is well known to the equine team!

Laura Taylor

Receptionist at Woodbridge Surgery

Laura started her career working with children which was ideal whilst her two children were little. Now teenagers, she tried office based work for a few years but longed for a more flexible, rewarding (and enjoyable!) job which she has found at our Woodbridge surgery as part of our reception team.

Laura shares a love of horses with her daughter and has an 8 year old Hungarian Vizsla, Cooper, and likes nothing more than long walks in the Suffolk countryside and beaches with her husband and family.

Kathryn Richeda

Receptionist at Woodbridge and Rendlesham Surgeries

Kathryn joined the Ryder-Davies team in September 2019.   Kathryn has previous experience working with animals as an RSPCA inspector in London and before that a veterinary receptionist in Norfolk.  Kathryn had a break from working with animals to working with children as a teaching assistant while her 3 children were young.

She has 3 teenage children, a Labrador Ozzy, Cockapoo Lotta, two pot belly pigs, 2 cats and some goldfish.

In her spare time, Kathryn loves caring for her animals, horse riding, baking cakes and cooking meals, especially Italian ones.

Sue Yates

Receptionist at Woodbridge Surgery

Kathryn Simmons

Receptionist at Woodbridge Surgery

Kathryn joined our Woodbridge surgery as a part-time receptionist in November 2019.  Kathryn has worked with animals since leaving school and completed her Veterinary Nurse Degree in 2007.  Kathryn previously worked as a trainee nurse at a busy veterinary practice in Cumbria and made the move down to Suffolk in 2017.

Kathryn shares her home with a tabby cat called Rossi and her four rescue guinea pigs.  In her spare time Kathryn and her husband enjoy exploring the local area with their two children and are slowly renovating their home.

Sally Peacock

Receptionist at Woodbridge Surgery

Sally joined our Felixstowe surgery as a part time receptionist in 2005 and then in 2010 moved to our Woodbridge surgery. She has been married 30 years and has 2 grown up children. She is owner to 3 collies and a semi-permanent grand-dog!! In her spare time she enjoys walking, holidaying and cooking.


Laura Maddock

Office Manager at Ipswich Surgery

Laura has been with the practice since the beginning of 2020.

Laura has worked within the Veterinary industry most of her working life, from Receptionist, Nurse to a Veterinary Rep.  She is hugely passionate about animals and has been since an early age!

Away from work Laura enjoys long walks with her two Border collies, Louie and Callie, who she absolutely adores!

Hannah Bevan

Receptionist at Ipswich Surgery

Katie Kemp

Receptionist at Ipswich Surgery

Cat Townsend-Bagley

Receptionist at Ipswich Surgery

Abigail Pintjens

Receptionist at Ipswich Surgery

Jill Hillyard

Receptionist/Administrator at Felixstowe Surgery

Jill has been a general assistant at our Felixstowe surgery since 2007. She has a horse, a terrier, a cat and lots of rescued ferrets.


Diane Gilder

Receptionist at Felixstowe Surgery

Diane works at our Felixstowe surgery as a general assistant and has been with us since 2011. She makes a very good cup of tea! She is mum to 2 pussy cats and 2 dogs. Outside of work she enjoys walking the dogs and the grandchildren!


Lucy Butler

Receptionist at Rendlesham Surgery

Lucy joined our Woodbridge surgery in 2003 when her two sons were young, working on reception on a part time basis. When our Rendlesham surgery opened she moved there, undertaking the role of reception/admin. In addition to these duties she is responsible for the insurance claim forms for Woodbridge and Rendlesham surgeries. Lucy and her family have various pets, which include 3 rescue cats, 3 dogs, 2 rabbits, chickens and a cockerel who adopted them! Their Papillion dog Stan is Pets as Therapy Dog (PAT) and they visit a retirement home every week where Stan is very popular with the residents.


Mark Jeffreys

Ambulance Driver/Kennel Assistant

Mark joined Ryder Davies & Partners, Woodbridge in March 2021, as our Ambulance Driver/Kennel Assistant, after 25 years with a national delivery company.

Mark’s love of animals makes him an ideal match for his job, ensuring poorly animals are transferred between our surgeries with all the care and attention they need.

Mark shares his home with his wife and rescue cat Smudge; their two children having flown the nest and married in recent years. Outside work, Mark’s interests include football and Formula 1, countryside walks and spending time with his family.